FAQ

Creating an account is straightforward. Click “Sign Up” on the Ignition Casino site, enter your name, email, date of birth, and a secure password, and confirm you meet the legal gambling age in your state. Provide a valid residential address and phone number to complete registration. You may be prompted to accept terms and verify your email.After registration, you can deposit funds and opt into welcome offers if eligible. Make sure your personal details match your ID documents to avoid delays during the verification (KYC) process. If you run into errors while registering, clear your browser cache, try a different browser, or contact support via live chat or email at service@ignitioncasino.eu.

Ignition often runs multiple welcome offers. Current branded welcome bonuses include the "Bitcoin Welcome Bonus" with code IGBITCOIN200 (200% up to $2,000, 25x wagering), plus two poker and casino welcome offers listed as "IGWPCB 150" (300% up to $3,000, 25x wagering, split across deposits) and "IGWPCB 100" (200% up to $2,000, 25x wagering, split across deposits). Activation and eligibility rules vary by offer, so enter the code where prompted or opt in during deposit.General bonus rules: most bonuses require a $20 minimum deposit, have 25x wagering on deposit plus bonus, and expire after 30 days if not cleared. Always read the specific terms for each promotion before claiming so you understand game contributions and any bet limits during wagering.

No-deposit bonuses are offered occasionally, but they’re not always available. Ignition lists “No deposit” among promotion types, so check the Promotions page in your account for current offers. When a no-deposit code is active, it will be listed with clear terms, including wagering requirements, eligible games, and expiration.If you don’t see a no-deposit promo, consider the site’s regular deposit matches and Bitcoin reload offers, which typically deliver better long-term value. For the latest updates, look at the Promotions tab or contact customer support.

Ignition supports a wide range of payment options. Crypto options include Bitcoin (BTC), Bitcoin Cash (BCH), Ethereum (ETH), Litecoin (LTC), and Tether (USDT). Fiat and card methods include Visa, MasterCard, Discover, American Express, debit cards, Rapid Transfer, Zelle, wire transfer, and courier cheques. You can also fund through other accepted methods depending on your region.Be aware some methods are deposit-only, while others support both deposits and withdrawals. Minimum deposit and withdrawal limits, processing fees, and availability depend on the method and your location. Check the cashier for the exact options shown for your account.

Deposit times are usually instant for cards, Rapid Transfer, and most crypto deposits. Withdrawal times vary by method. Crypto withdrawals are typically the fastest and may be processed within 24–48 hours, but blockchain confirmations and network congestion can add time. Wire transfers and courier cheques take longer—often several business days to a couple of weeks, depending on banking and postal services. Zelle and some e-wallet-like services can be quicker but may have limits.Remember that all withdrawals must clear any active wagering requirements, and Ignition may perform KYC checks before releasing funds. Processing times quoted by support are estimates and can change due to verification, banking, and regulatory factors.

Wagering requirements show how many times you must play through a bonus before you can withdraw the bonus money as cash. Ignition commonly uses a 25x wagering requirement calculated on the sum of the deposit plus bonus. For example, if you deposit $100 and receive a $200 bonus (total $300), a 25x requirement means you must wager $7,500 ($300 x 25) before bonus funds convert to withdrawable cash.Game contribution varies: slots, keno, and scratch cards typically count 100% toward clearing bonuses, video poker often counts 100%, table games usually contribute around 10%, and live dealer games may contribute 0%. Always check the specific promotion terms for exact percentages and any maximum bet limits while wagering.

Yes. Ignition is optimized for mobile play through responsive web design, so you can play on most modern iOS and Android devices via your browser. The mobile site supports a wide selection of slots, table games, and poker features. For the best experience, keep your device’s operating system and browser updated, ensure a stable internet connection, and allow any required cookies or site permissions.If you prefer a native app experience, check the Promotions or Support pages for links and installation instructions, as availability and features may vary by device and region.

Ignition features games from a mix of providers, including Real Time Gaming, Rival Gaming, Genesis Gaming, Bovada Gaming, Bgaming (Softswiss), Revolver Gaming, Qora, and Woohoo Games. You’ll find slots, video poker, table games, keno, and poker. Game availability can vary by state and account verification status.Slots generally contribute fully to bonus wagering, while table games and live dealer offerings may contribute less or be excluded from specific promotions. For provider-specific titles, jackpots, or exclusives, check the Games lobby and promotions for current highlights and state restrictions. For a deeper look, see our full Ignition Casino review for comparisons and recommendations.

Ignition works with reputable software providers and uses industry-standard encryption to protect player data. While licensing details and regulatory oversight can vary depending on the platform version you access, the site follows typical online-casino best practices for fairness and transparency, including RNG-powered games from established developers.Always verify your local laws before playing, since Ignition restricts service in certain jurisdictions. If you have questions about a particular game’s return-to-player (RTP) or fairness, customer support can provide details or direct you to provider disclosures.

To complete KYC, you’ll typically need a government-issued photo ID (driver’s license, passport, or state ID), proof of address (utility bill, bank statement, or lease) dated within the last 90 days, and proof of payment method for withdrawals (photo of card used, wallet address for crypto, or bank statement). The exact documents requested depend on your account activity and chosen withdrawal method.Submit clear, legible copies through the secure verification portal or as instructed by support. Verification helps prevent fraud and ensures faster payouts once complete.

For technical problems—payment errors, game crashes, or login trouble—try basic troubleshooting first: clear your browser cache, disable extensions, restart your device, and test a different browser or device. If issues continue, contact customer support via live chat for the quickest help, or email service@ignitioncasino.eu and call 1-855-370-0600 for additional assistance. Provide clear details, screenshots, and any error messages to speed resolution.Support can escalate payment disputes, account access problems, and verification questions. Keep communications polite, and save reference numbers for follow-up.

Ignition encourages safe play and provides responsible gambling tools like deposit limits, session reminders, time-outs, and self-exclusion options. You can set daily, weekly, or monthly deposit caps through your account settings and request temporary or permanent account suspension if you need a break.If gambling stops being fun, reach out to support for help with self-exclusion, and consider third-party resources that provide counselling and problem-gambling support. Always wager within your means, and never chase losses.